Thank you for visiting our Website (the “Website”) and/or using our Services.
The term Website refer to any of the subdomains of the domain “dualthegame.com”.
For the purpose of the applicable Data Protection Law, the data controller in respect of any personal data that you submit to us on our Website is NOVAQUARK with a capital share of 179.420,32 euros, SAS incorporated under French Law (company number: 799 791 926) before French Trade and Companies Register of Paris, whose registered office is 43 rue Camille Desmoulins, 92130 Issy-les-Moulineaux, France.
You can contact us using the following contact information:
43 rue Camille Desmoulins
Or you can use the Website contact form : https://dualthegame.com/privacy
Phone: +33 (0)9 67 48 04 04
The information we collect from you
To give you the best experience on our Website, NOVAQUARK may collect personal information from you. The information we collect includes but is not limited to:
How we use your information
On which legal basis do we collect and use your data?
If you create an account with Novaquark and/or if you wish to purchase products on our Website, the personal data mentioned above is necessary for the purposes of entering a contract with us and provide you with the following services:
We may also collect personal data for the purposes of legitimate business interests, including the following:
You have the right to object to us processing your personal data on this basis at any time.
In certain circumstances, and in particular when the legal basis mentioned above are not applicable, we are required to obtain your express consent to the processing of your personal data. In such cases, you will be able to withdraw your consent at any time.
How long do we keep your data?
The duration of storage of your data depends on the processing purposes for which the data is used :
in order to register you as a user of this Website and/or to provide services to you
We hereby undertake to delete your data at the same time as you delete your account with NOVAQUARK.
to communicate with you
We hereby undertake to delete your data within a maximum of 3 years after our latest contact with you.
to process and supervise your applications
We hereby undertake to delete your data within a maximum of 2 years after our final contact with you.
Generally speaking, we retain your personal data only for as long as is necessary for their processing.
Beyond this term, data may be rendered anonymous and stored solely for statistical use and will not be exploited, in any nature whatsoever.
What happens if I choose not to give my personal information?
If you choose not to submit personal information when requested, you may not be able to access the services on the Website and subscribe Packs.
Personal data concerning children
NOVAQUARK does not knowingly collect any personal data concerning children under 16 years old.
When you visit the Website, we may send “cookies” to your computer primarily to enhance your online experience.
What is a cookie?
“Cookies” are small files or record-keeping devices that websites often store on a user’s computer in order to identify them as a unique customer and store personal preferences as well as technical information. Cookies allow us to monitor website traffic, improve the Site’s usability and to personalise the content of the Website for you.
The cookies we use have different functions and are either :
This document lists the cookies we use, their category, their purpose and duration.
Third parties cookies
We may use third parties to manage our cookies. We do not have access or control over the cookies placed on our website by third parties and use of their cookies is subject to their own privacy policies. We recommend that you review the privacy policies of each third party. You will find all the details in this document.
How do I control my cookies?
Although most browsers are initially set up to accept cookies, should you wish to opt out of having information about your Website usage stored in this way you can do so at any time by setting your website browser to refuse all cookies.
You should be aware that any preferences will be lost if you delete cookies and many websites will not work properly or you will lose functionality.
You can visit the « options » or « preferences » menu on your browser to change settings, and check the following links more more information :
The information that you disclose while visiting the Website will be collected and processed by us or by a data processor. Your personal information shall be automatically collected by and stored on secure servers owned and operated by third party data processor appointed on our behalf. We stringently request that our partners and providers act in compliance with the applicable data protection legislation and grant special attention to confidentiality of this data. By application of the applicable regulation, any sub-contractor who may process personal data for NOVAQUARK undertakes as follows:
Especially, OVH is the hoster of the Website in France and Canada.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access to that information. Where we have given you (or where you have chosen) a password that enables you to access certain parts of this Website, you are responsible for keeping this password confidential. You must not share a password with anyone.
Links, advertisers, third party sponsors & Ad-servers
Occasionally, the Website may contain links to other websites where information practices may be different to ours. For example, if you “click” on a banner advertisement, the “click” may take you off this Website. This includes links from advertisers, channel sponsors and partners that may use our logos as part of a co-branding agreement. You should consult these third party websites’ privacy notices and terms and conditions as we are not responsible for and have no control over and accept no liability for information that is submitted to, or collected by, these third parties.
Your rights concerning data collected
You have all of the following rights concerning the data we collect:
Right to access your data
You are entitled to receive confirmation that your personal data is or is not processed and, when processed, you are entitled to access said data. This right also includes that of receiving a copy of data processed.
Right to request rectification of your data if incorrect.
You are entitled to request that your data be amended, updated or completed when inaccurate, incorrect, incomplete or obsolete.
Right to request deletion of your data
You are entitled to request deletion of your data solely on those grounds for which provision is made by applicable regulation and in particular when:
Right to restrict processing You are entitled to request that we limit the use of your data solely on those grounds for which provision is made by applicable regulation and in particular when:
The right to object to processing by withdrawing your consent where we have obtained your consent to process your personal data for certain activities (with it being reiterated that this withdrawal may not harm the legality of processing based on the consent granted prior to its withdrawal). We will cease to carry out the particular activity you previously consented to, unless we consider that there is an alternative reason to justify our continued processing or you data for this purpose, which we will inform you of if applicable.
The right to benefit from data portability
You are entitled to reclaim your data provided to NOVAQUARK, in a structured format, commonly used and machine-readable, and the right to transfer this data to another processing manager, for instance so as to change service provider.
Right to lodge a complaint to the National Data Protection Authority (CNIL)
If you consider that NOVAQUARK has defaulted in respect of its obligations in light of your personal data, at any time you may issue a complaint or make a claim to the competent authorities. In France, the competent authority is the National Data Protection Authority (CNIL) to whom you may issue a claim electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet.
Terms for exercising rights
You may exercise the aforementioned rights with a written and detailed request at the following address: https://dualthegame.com/privacy.
Due to the obligation of security and confidentiality in data processing incumbent upon NOVAQUARK, you are hereby informed that your request will be processed subject that you provide proof of your identity, notably by producing a scanned copy of a valid identity document or a signed photocopy of a valid identity document.
NOVAQUARK will determine whether this is admissible or not within one month following receipt of the claim. In such instance as it is deemed admissible, NOVAQUARK will provide all information requested or implement the rights claimed within the aforementioned deadline.
If, given the complexity of the claim or the number of requests received, the aforementioned deadline cannot be respected, NOVAQUARK will notify you prior to expiry of this deadline, of this deadline being pushed back by a maximum of two months following its decision.
NOVAQUARK hereby notifies you that it will be entitled, where applicable, to object to any requests which are clearly abusive (in their number, repetitive nature, or systematic).
In such instance as NOVAQUARK does not follow up on your request, we will inform you in the aforementioned deadlines of the grounds on which our decision is based and your option to refer a complaint to the National Data Protection Authority (CNIL).
Although absolute security cannot be guaranteed on the Internet, please be assured that we take reasonable steps in line with legal and technical developments to guard against the loss, misuse and alteration of the information under NOVAQUARK's control. We will continue to maintain and improve these measures over time. Personal information collected by NOVAQUARK and potential third party data processors appointed on our behalf is stored in secure operating environments that are designed so as not to be available to the public.
Access to your information
You can contact us at any time through the Website contact form and request to see the personal information we have collected through this Website, which relates to you, and to ask us to make any necessary changes to correct or update your information. To protect your privacy and security we will take reasonable steps to verify your identity before granting access.
Questions and complaints
Last updated: July 23, 2020