Important news regarding COVID-19

Hello Noveans,

Following the recent events related to the COVID-19 virus, Novaquark promptly took actions to protect its staff and prepare as best as possible with its partners and outsourcers. Some of you have already expressed your concerns regarding our staff and the recent outbreak of COVID-19, and we thank you for that.

Currently, there are no reported cases of the coronavirus in any of our staff, and both studios are committed to keeping our team healthy by issuing everyone to work from home. We hope this will not have a major impact on production, and we will do our best to keep on with our current plans.

Now, moving on from one bad bug to another. We’re sure that you’re all aware that last week’s server test was canceled due to server issues. We understand your frustrations, and we are currently investigating this issue. Once this is resolved, we will be looking to open the servers more during this trying time. We know that a lot of you are stuck at home due to quarantine, and would love to play Dual Universe. We’re doing everything we can in our power to make this a possibility.

We thank you once again for your understanding, and we hope that you all stay safe. 

The Novaquark team